During onboarding
Basic identity and contact information may be checked before an account is activated or a regulated service is offered.
AML / KYC
Identity checks protect access and support legal obligations.
Know-your-client and anti-money-laundering reviews may be required before funding, trading, changing payment details or withdrawing funds.
When checks begin
Verification can happen at several points.
The timing depends on the service, provider obligations and risk indicators.
Before funding
The provider may confirm that the payment method is held in your name and that the source of funds is understood.
During account use
Material changes, unusual activity or regulatory updates can trigger a new review.
Before withdrawal
Identity or bank details may be rechecked when funds are sent to a new destination.
Information requested
Only what the review requires.
| Category | Examples | Purpose |
|---|---|---|
| Identity | Legal name, date of birth, government identification | Confirm the person opening or controlling the account |
| Address | Residential address and supporting document | Confirm jurisdiction and contact information |
| Financial profile | Occupation, income range, source of funds | Assess suitability information and financial-crime risk |
| Payment ownership | Bank or card ownership evidence | Reduce third-party funding and misdirection risk |
Who performs the check
The responsible provider may use a specialist.
Identity technology, document review or screening can be supplied by a contracted third party acting under documented instructions.
Information sharing
A verification provider may receive identity documents, facial-match data where applicable, address details and screening results. The Privacy Policy explains the categories and purposes.
If verification cannot be completed
Account activation, deposits, trading functions or withdrawals may be delayed or restricted while information is incomplete or inconsistent. Support may ask for a clearer document or an explanation of a payment source.
Do not email sensitive documents unless the responsible team directs you to an approved channel. Never send passwords, recovery codes or full card credentials.
Relationship to security
KYC confirms identity; authentication controls who can access an account afterward. Both are needed, but one does not replace the other. Review the Security page for session, device and incident guidance.